Terms of Service
Last updated: 2025
1. Introduction
This document outlines the terms of service for AccnewBooks, accessible at AccnewBooks.com, based at 24 Sussex Drive, Ottawa, ON K1M 1M4, Canada. Business ID: 962925213. For inquiries, call +14165256795 or Contact Us.
2. Accounting and Bookkeeping Support Services
We provide accounting and bookkeeping support services designed to assist with record keeping, reporting, and advisory tasks related to your daily operational entries and documentation.
3. Digital Products
AccnewBooks offers digital guides and templates aimed at enhancing organizational processes. Upon completion of payment, digital products are accessible for immediate download.
4. Physical Products
We supply printed workbooks and resource kits delivered to your specified address. Shipping details will be provided upon order confirmation.
5. Scheduling and Cancellations
Service sessions may be scheduled via our booking system. To cancel or adjust a scheduled session, inform us at least 48 hours prior to the appointment. Late adjustments may not be accommodated but may be rescheduled at our discretion.
6. Refund Policy
Our refund processes vary by offering:
- Accounting and Bookkeeping Support Services: Clients may request a refund within 7 days of the first session. Approved refunds are credited back to the original payment instrument within 10 business days. Sessions rescheduled at least 48 hours before the original date may be deferred without charge. Customized or completed sessions beyond the initial meeting are non-refundable.
- Digital Products: Customers may request a refund within 14 days of purchase if the digital item has not been downloaded or opened. Approved refunds are processed to the original payment instrument within 7 business days.
- Physical Products: Printed workbooks and resource kits may be sent back within 30 days of delivery in original condition. Approved send-backs incur a handling fee of 10%. Refunds are credited to the original payment instrument within 14 business days after arrival of the shipment.
7. Modifications to Terms
AccnewBooks reserves the right to update these terms at any time. Changes become effective upon posting at AccnewBooks.com. Continued use of our offerings after updates constitutes acceptance of the revised terms.
8. Contact Information
For questions related to these terms, please call +14165256795 or Contact Us. Our main office is located at 24 Sussex Drive, Ottawa, ON K1M 1M4, Canada.